Bal Mithai and Chocolates is a fresh food product, returns are not permitted. Replacement of an order is done in instances where a wrong product has been shipped or if a product is received in a damaged or spoiled condition. In such cases, you need to contact us within 24 hours of receiving your order. Complaints received after 24 hours of receiving your order will not be considered.To be eligible for a replacement your item must be unused and in the same condition that you received it. It must also be in the original packaging. to complete your replacement we require a receipt or proof of purchase.

 

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Contact us at {support@almoramithai.com}